News

R+M Business Software GmbH enters as Certified Reseller for Dime.Scheduler

We are pleased to announce that R+M Business Software GmbH has entered as Certified Reseller for Dime.Scheduler.

R+M Business Software GmbH with multiple offices in Germany is a Microsoft Dynamics-Partner since 2005. Their clients are medium-sized companies from various sectors such as service, commerce, transport, shipping and production as well as social economy and social services. R+M Business Software GmbH developed certified industry solutions :

for.SHIP
for.CARE
for.TRADE

Their staff are highly trained and have a lot of practical experience. Being “Microsoft Certified Professionals” they fulfill all the necessary requirements to ensure the success of all client projects, no matter how specific.

Hauke Lamb, Business Unit Manager Trade | Rent | Manufacturing says:

“For several years we have searched for a schedule solution for Microsoft Dynamics NAV, which is easy to implement and easy to use.
With Dimenics.Scheduler we finally found the most comfortable, most flexible solution for our customers which will meet their expectations 100%, especially for our industry solution clients for.TRADE agricultural and construction machinery trade.“

Website : www.rumbs.de
Contact : Hauk Lamb

 

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Xperience enters as Certified Partner for Dime.Scheduler

Dime is pleased to announce that Xperience has selected Dime.Scheduler as the resource planning tool of choice for their service management solution for Microsoft Dynamics NAV2013.

Xperience is a long established IT solutions company, covering the UK and Ireland, demonstrating continued growth and development since 1969.
Through continued success and business partnerships, Xperience is able to offer a first class tailored service, delivered by knowledgeable engineers.

Andrew Cavey from Xperience says :  The key thing for us to select Dime.Scheduler was a system that is functionally rich, easy to use and that allows us to easily integrate with our service manangement solution for NAV 2013, NAVservice. 

Website : www.xperience-group.com
Contact : Andrew Cavey

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Astena achieves breakthrough with visual resource planning.

Astena, subsidiary of the Cronos IT-group, has come to an agreement with Dime for the distribution of the visual planning tool “Astena Comfort | Resourceplanner” for the Belgian market.

With this “Astena Comfort | Resoureplanner” they add an important component to their integrated software offerings for project and service oriented organisations.
In the past few years Astena became more and more successful with specific modules based on Microsoft Dynamics’ NAV platform.

An asset in the hands of the Astena customers

Astena Comfort | Resourceplanner introduces the next generation of graphical resource planning.
Entirely web-based yet with a fluent and responsive Office-like user interface featuring menu ribbons, docking panels and drag & drop.

The profound and seamless integration between Astena Comfort | Resource Planner and the Microsoft Dynamics NAV standard service module “Astena Service Comfort” is an asset which will be played by the Astena customers in the next months.

Resource planning is a hot topic

Wim Vandesompele, managing director at Astena, clarifies the “why” of the collaboration with Dime:

“We notice in the market that there is a problem at our customers to find qualified technical resources, in other words there is a scarcity.
A realistic planning is therefore an important contribution to the profitability of the company.

Besides that “image” is important for a service company: “Customers like to work with professional service companies and are not insensitive to the extent that the technician is the right man in the right place at the requested time. As a planner this means that you require accurate information preferably in “one” system.

Moreover,  a solution has to be extremely user friendly and it should provide the planner with a visual overview to assist him in his important role.

About Astena

Astena, subsidiary of the Cronos IT-Group, offers user-friendly and next generation IT solutions for companies with project and service oriented processes: installation companies, contractors, distribution companies with maintenance activities and service oriented organisations.

Astena counts 35 employees and has offices in Gentbrugge and Herstal. As we are speaking the first realisations are a fact.
For more information you can call Astena: 09/272.73.60 or visit the their website www.astena.be.

Contact: Wim Vandesompele
Email: wim.vandesompele@astena.be
Adres: Dulle-Grietlaan 17/8 – B-9050 Gentbrugge

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Feyter Forklift Services will be planning field services with Dime.Scheduler

Feyter Forklift Services (located in Terneuzen) is specialised in sales, rental, service & inspections of internal transport. To improve the planning of their field services they recently decided to use Dime.Scheduler in conjuction with “Uw Rental & Services 2013” from “Uw Dynamics Partner” (UDP – Tilburg).  This will not only lead to an optimized and simplified planning of field services but it will significantly improve the service to the customer.

Feyter

Feyter is currently implementing Microsoft Dynamics NAV2013 in combination with “Uw Rental & Services 2013” provided by “Uw Dynamics Partner” (Tilburg). With this solution all the business processes within the organization will be supported from one central solution. As planning of field services is subject to constant changes they chose to use a graphical plan board to anticipate faster to what happens in the field. For that reason Feyter chose for the Dime.Scheduler planning solution in consultation with “Uw Dynamics Partner”. Dime.Scheduler is an affordable solution which is in line with the requirements of the organization and linked to the “Rental & Services 2013” solution, it offers the flexibility and features a planning department is looking for.

Dime.Scheduler gives you in one view all tasks to plan and the detailed information about open & planned tasks, availability of resources, geographical overview of planned or to plan tasks and optionally you can choose to track all your resources and assets on the geo-map.

With a simple drag & drop, tasks can be planned for one or more resources at the same time, automatically updating all planning views of other planners without the use of any refresh or “OK” buttons. Also holidays, training, sickness and other reasons of absence can be monitored in the plan board. Finding the right resource is easy using the automatic resource filters based on the skills and qualifications needed for the task.

For more info on “Rental & Service 2013” for Microsoft Dynamics NAV : www.udp.nl
For more info on “Dime.Scheduler” resource planning : www.dimenics.com
For more info on “Feyter Forklift Services” : www.feyter.com

ESC Hardware & Software solutions enters partnership for Document Capture

We have the pleasure to announce that ESC Hardware & Software solutions has entered a partnership for Document Capture.

ESC Hardware & Software Solutions is active on 4 locations in Belgium with more than 50 employees  and offices in De Pinte, Brussels, Antwerp and Kortrijk.
They provide standard and customized  software solutions such as ERP, CRM, Logistics Management, Financial Management, HRM…

For their Document Management solution for Microsoft Dynamics NAV they selected Document Capture.

Contact : Benny Van Hyfte

Website : www.esc.be

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Nelly Bösch Computer (CH) signs up as “Certified Reseller” for Dime.Scheduler

We are pleased to announce that Nelly Bösch Computer has signed up as “Certified Reseller” for our Dime.Scheduler resource planning solution.
Nelly Bösch Computer is a Swiss Microsoft Dynamics Partner located in Pfäffikon. Since more than 10 years Nelly Bösch Computer is offering Microsoft Dynamics NAV solutions for various branches (transportation, automotive, …).

Nelly Bösch Computer integrates our Dime.Scheduler resource planning add-on in their vertical solution for the transportation industry to offer their existing and new customers a flexible and easy to use visual planning solution.

Website : www.nellyboesch.ch

Contact : Ralph Marthaler

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Bro Consulting enters a strategic partnership for the distribution of “Dime.Scheduler for CRM”

Dime is proud to announce its strategic partnership with Bro Consulting for the distribution of “Dime.Scheduler for CRM”. Bro Consulting is a part of the ADULTIMA Group and specialized in CRM solutions for various industries.  During this year’s Microsoft Worldwide Partner Conference in Houston,  Bro-Consulting was elected as winner of the “Microsoft Dynamics Partner of The Year: Rising Star CRM” for Belgium.

Contact :

Bjorn Robbens

Website : www.bro-consulting.be

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Thank you for visiting us during Directions EMEA 2013

This year’s edition of Directions EMEA in Vienna was a successful event for our organisation.
We are very happy with so many Microsoft Dynamics partners showing genuine interest in our products.

We would like to say thank you for that!

During the event our Dime.Scheduler resource planning solution has been reviewed by Henning Lund from Partner Power International. Henning is advisor to international companies that want to go global with Microsoft Dynamics.

You can check out his review here.

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Microsoft, Dime and Twikey deliver together an eMandate solution for Sepa Direct Debits

EuroOn 1/02/2014 at the latest companies working with Direct Debits will need to make the switch to Sepa Direct Debits. The number of companies affected throughout the SEPA area is very high, the numbers show that in the Benelux and France alone 280.000 companies will need to adapt. One of  the major changes besides a new format is that enterprises will need to have a signed approval or mandate to launch a Sepa Direct Debit. 38 % of the companies – typically Microsoft Dynamics customers – prefer to manage this flow pure online and want to eliminate all paper work

Twikey developed an on-line platform for an easy dialogue with consumers; the key benefits are

  • No paperwork.
  • Company branded and active within 15 minutes.
  • Long term management of mandates, including changes on mandates.
  • Customers get more control on the direct debit flow.

and a synchronisation with Microsoft Dynamics NAV.

Microsoft, Dime and Twikey partner together to work out such a synchronisation module easy embeddable in Microsoft Dynamics NAV. This module captures all new and modified mandate info from end-customers and feeds it into the new Direct Debit workflow (NAV Team Blog) released with Microsoft Dynamics NAV 2013 R2. Additionally it offers also the possibility to easy convince new or existing customers to start with Direct Debits.

Visit us at Directions EMEA, Vienna, to find out more.

Dime welcomes Azzure IT (UK) as partner for Dime.Scheduler

Azzure IT is a specialist ERP & CRM solution provider with over 20 years’ experience of delivering software solutions to small- and medium-sized businesses.

They specialise in end-to-end Microsoft Dynamics-based IT business solutions for a wide range of industries including manufacturing, distribution, process, service and professional services.

Craig Such about Dime.Scheduler : We chose Dime.Scheduler as our Service Resource Planner because of its extensive feature set and seamless integration with Dynamics NAV.  It is ideal for service based organisations using Dynamics NAV.

Website : http://www.azzure-it.com
Contact : Craig Such

Azzure-it copy website

 

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