On 1/02/2014 at the latest companies working with Direct Debits will need to make the switch to Sepa Direct Debits. The number of companies affected throughout the SEPA area is very high, the numbers show that in the Benelux and France alone 280.000 companies will need to adapt. One of the major changes besides a new format is that enterprises will need to have a signed approval or mandate to launch a Sepa Direct Debit. 38 % of the companies – typically Microsoft Dynamics customers – prefer to manage this flow pure online and want to eliminate all paper work
Twikey developed an on-line platform for an easy dialogue with consumers; the key benefits are
- No paperwork.
- Company branded and active within 15 minutes.
- Long term management of mandates, including changes on mandates.
- Customers get more control on the direct debit flow.
and a synchronisation with Microsoft Dynamics NAV.
Microsoft, Dime and Twikey partner together to work out such a synchronisation module easy embeddable in Microsoft Dynamics NAV. This module captures all new and modified mandate info from end-customers and feeds it into the new Direct Debit workflow (NAV Team Blog) released with Microsoft Dynamics NAV 2013 R2. Additionally it offers also the possibility to easy convince new or existing customers to start with Direct Debits.
Visit us at Directions EMEA, Vienna, to find out more.